eCom Pay’s QR Code Order from Table solution modernises the dining experience by enabling customers to browse menus, place orders, and pay securely all from their smartphones.
This innovative system eliminates traditional service bottlenecks, reduces wait times, and allows your staff to focus on delivering exceptional customer experiences rather than taking orders and processing payments.
Our cloud-hosted platform integrates seamlessly with your existing operations, requiring minimal setup while delivering maximum impact on efficiency and customer satisfaction.
Unlike competitors who charge high commission fees, eCom Pay offers transparent pricing with lower transaction fees than Stripe and PayPal, ensuring your margins remain healthy even as you elevate your service offering.
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Lightning-Fast Digital Ordering: Customers scan a unique QR code at their table, instantly accessing your digital menu to browse and order at their own pace without waiting for staff assistance.
Integrated Secure Payments: Built-in payment processing with support for all major credit and debit cards, plus Apple Pay and Google Pay, allowing customers to complete transactions in seconds with their preferred payment method.
Instant Kitchen Notifications: Orders are transmitted directly to your kitchen display system or printer, reducing errors and streamlining preparation workflows.
Customer Account Creation: Diners can create accounts to track orders, save preferences, store payment details for faster checkout, and participate in your loyalty programme.
Integrated Loyalty System: Built-in rewards programme allows customers to earn and redeem points directly through the platform, encouraging repeat visits and increased spend.
Zero Commission Structure: Unlike food delivery platforms that charge up to 30% commission, our solution operates on a transparent fee structure with no hidden costs or commissions on sales.
Customisable Digital Menu: Easily update your menu in real-time, highlight specials, showcase images, and provide detailed descriptions including allergen information and dietary preferences.
Marketing Tools: Capture customer data with permission and enable email and SMS marketing directly through the platform to drive return visits and promote special events.
Detailed Analytics Dashboard: Access comprehensive data on ordering patterns, popular items, peak times, and average spend to make informed business decisions.
Multi-Language Support: Cater to international customers with automatic menu translation options, expanding your market reach and improving the dining experience for tourists.
Operational Efficiency
Implementing QR Code Order from Table significantly reduces the time staff spend taking orders and processing payments. This operational efficiency allows you to serve more customers with the same staff, particularly valuable during peak hours when service bottlenecks typically occur. Your team can focus on food preparation, delivery, and providing attentive service rather than administrative tasks.
Enhanced Customer Experience
Today’s diners value convenience and control. Our system enables customers to browse the menu at their leisure, customise orders to their exact preferences, and pay when they’re ready without flagging down servers. This self-directed experience leads to higher satisfaction, particularly among younger demographics who prefer digital interactions.
Increased Average Order Value
Restaurants using our QR Code Order from Table solution typically see a 15-20% increase in average order value. This growth stems from strategic menu design, appetising imagery, and the ability to highlight high-margin items and suggested add-ons. Without the pressure of ordering from a server, customers tend to explore more options and add supplementary items to their orders.
Valuable Customer Data
Every interaction provides valuable insights into customer preferences and behaviours. Our analytics dashboard offers detailed reports on popular items, typical ordering patterns, and peak business hours. This data enables informed inventory management, menu optimisation, and staffing decisions that directly impact your bottom line.
For Restaurant Owners
For Your Customers
Implementation is remarkably straightforward. The eCom Pay team handles the technical setup, including digital menu creation, QR code generation, and system configuration. Most restaurants are fully operational within 7-10 days of signing up. No significant changes to your existing infrastructure are required, making this a low-disruption enhancement to your service model.
We’ve designed the system with simplicity in mind. The interface is intuitive and requires no app downloads – customers simply scan the QR code with their phone camera. Additionally, traditional ordering remains an option for those who prefer it, ensuring no customer is excluded. Many restaurants report that older customers quickly adapt to and appreciate the convenience once they try it.
Our system supports customisable tipping options during checkout, including percentage-based suggestions and the ability to add service charges automatically for larger parties. Restaurants using our solution typically report either stable or increased gratuity amounts compared to traditional service models.
Yes, our digital menu allows comprehensive filtering based on dietary requirements (vegetarian, vegan, gluten-free, etc.) and clearly displays allergen information. This enhanced transparency helps customers make informed choices quickly and reduces the need for complex questions to serving staff.
The system allows for easy order modifications within a customisable timeframe after submission. For changes or cancellations after this window, staff can manage adjustments through the admin interface. This flexibility maintains customer satisfaction while preventing kitchen disruptions from last-minute changes.
Our solution offers various options for handling group dining scenarios, including the ability for individual customers to order and pay separately while seated at the same table. Alternatively, groups can place a combined order and split the bill equally or by specific items at checkout, eliminating one of the most common service pain points.
Absolutely. eCom Pay maintains the highest security standards, including PCI DSS compliance for all payment processing. Customer data is encrypted and protected according to GDPR requirements. We never sell customer information to third parties, and restaurants maintain full ownership of their customer data.
Yes, the platform includes robust promotional capabilities. You can easily create and manage time-limited discounts, happy hour specials, combination deals, and loyalty rewards. These promotions can be scheduled in advance and automatically applied during specified periods without staff intervention.
The only hardware required is a dedicated thermal printer which we provide as part of your setup package. This printer receives orders directly from the QR code system and prints them in your kitchen or preparation area. The system works with your existing Wi-Fi network and does not need to integrate with your current POS system, making implementation straightforward and non-disruptive. There’s no need for additional tablets, displays, or specialized equipment to get started.
Rather than reducing staff requirements, this system typically allows you to redeploy team members to enhance the customer experience. Servers can focus on hospitality, food delivery, and addressing specific customer needs rather than spending time on order-taking and payment processing. Most restaurants maintain similar staffing levels while improving service quality and increasing revenue.
eCom Pay’s QR Code Order from Table solution represents a strategic investment in your restaurant’s efficiency, customer experience, and profitability. In today’s competitive dining landscape, providing convenient, technology-enabled service options is no longer a luxury – it’s an expectation for many diners.
By implementing our system, you’re not just adding a modern convenience; you’re creating a foundation for data-driven decision making, streamlined operations, and enhanced customer engagement. With lower transaction fees than major providers and no commission structure eating into your margins, the return on investment is both rapid and substantial.
Contact our UK-based team today for a no-obligation consultation and personalised demonstration tailored to your restaurant’s specific needs. Experience firsthand how QR Code Order from Table can transform your dining service and help your establishment thrive in the evolving hospitality landscape.