Talk to a person

Contact eCom Pay and an expert will be in touch

Call 0345 548 0072 and speak to a payments specialist, direct line straight to an expert. Prefer to write? Send the form and a specialist replies in plain terms, usually the same working day. Existing merchants can equally reach their personal account manager, available 24/7 by phone, WhatsApp or email.

UK based call centre, here for you 24/7.

Send an enquiry

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New to eCom Pay?

The quickest route to a real answer is the approval odds checker, two minutes of questions, then a specialist sets out the whole offer against your actual numbers.

Check your approval odds

Already a merchant?

Your personal account manager is your fastest route, available 24/7 by phone, WhatsApp or email, and the main line on 0345 548 0072 reaches the team around the clock.

Call the team

Developer or agency?

Integration questions start at the developer hub, and our integration team joins the conversation from scoping onward.

Visit the developer hub
Rated 4.4 on Trustpilot

What our merchants say

Fair. So here is what UK merchants say after switching to eCom Pay, in their own words.

★★★★★

No hidden fees, best so far

It was such a pleasure working with eCom Pay for my company, very straightforward to set up and the team were so helpful. No hidden fees, cost efficient, and from using other platforms before I can say this has been the best so far.

Verified merchantvia Trustpilot

★★★★★

Simpler than the big names

We found eCom Pay to be a simple, efficient payment system to integrate, with a lot of support behind it. Would recommend them over competitors who charge far too much.

Verified merchantvia Trustpilot

★★★★★

Set up fast, better rates

Great customer service from eCom Pay. Needed a card reader for my business, they had me set up fast and gave me better rates than the last company. Highly recommend.

Verified merchantvia Trustpilot

★★★★★

Sales noticeably improved

Super impressed with eCom Pay. The transaction fees are competitive, and I love that my customers have multiple payment options, which has noticeably improved my sales.

Verified merchantvia Trustpilot

★★★★★

Transparent, reliable, efficient

Good service from eCom Pay. The card machines are reliable and easy to use. I like that there are no hidden fees and everything is explained upfront.

Verified merchantvia Trustpilot

★★★★★

Always answers when I need help

Would highly recommend. Easy, simple, and always answers when I need help. The best payment gateway I have come across, with a wide variety of packages available.

Verified merchantvia Trustpilot

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