★★★★★ Trustpilot 4.4|The till and the card machine, unified

Retail ePOS systems built for faster checkouts

A retail ePOS from eCom Pay runs the till and the card payments on the same PAX Android terminal. The sale and the payment are one record, the queue moves at tap speed, refunds flow back cleanly, and takings land the next working day, approved in 24 hours once your documents are in.

For Till and payments in oneQueue-speed checkoutClean refundsNext working day settlement

See if you're pre-approved

Answer a few quick questions for an instant pre-approval indication. No obligation, under 60 seconds.

Pre-approval progress 14%
How do you take payments?
Do you currently take card payments?
What is your industry?
How long have you been trading?
How is your business set up?
Estimated monthly card volume?
Strong match

Based on your answers you are a strong pre-approval match. Confirm a few details and we will finalise your application.

A real person reviews every application, and we never share your data.

24 hrs

approval, once documents are in

150+

currencies processed

4.4

Trustpilot rating

2010

processing payments since

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On this page Why this sector is different · The setup · How it works · What underwriters look for · Staying protected · FAQs

The problem

Why the till and the payments should be one thing

A shop with a till on one system and payments on another is doing a daily reconciliation job it never needed. A retail ePOS with payments built in retires that job on day one.

Check your approval odds

The queue is the checkout

Ringing a sale on the till and re-keying it into a card machine costs seconds every time and a mistake on the worst days. One device, one amount, one tap keeps the Saturday queue moving.

End of day, already agreed

When the sale and the payment are the same record, cashing up is reading one report, not refereeing two. The half hour that used to close the shop becomes minutes.

Refunds without the tangle

A refund keyed through the same system flows back against the original sale, keeping stock, money and records aligned, and keeping the customer at the counter happy.

What matters in a retail ePOS The eCom Pay answer
The device PAX Android terminal, bought outright, £0 minimum billing behind it
The sale Rung and paid on one device, contactless, Chip and PIN and wallets
Refunds Back through the same record, stock and money staying aligned
End of day One report that already agrees with itself
The website Online sales settling on the same account as the counter
Support A UK team on 0345 548 0072, around the clock
The fix

The counter, properly equipped

The setup is scoped with your specialist around your products, your counter and how your shop actually trades.

Sales at tap speed

The sale is rung and paid on the same PAX terminal, contactless, Chip and PIN, Apple Pay and Google Pay, with a printed or digital receipt in the same motion.

Refunds and exchanges, clean

Refunds key through the same system against the original sale, so money, records and the January returns rush all stay civilised.

The website on the same account

Online orders settle alongside the counter, one account, one settlement, one report, whether you are bricks first or clicks first.

More counters as you grow

A second device or a second site joins the same account, with rates reviewed as volume grows.

Payments protected as standard

Fraud screening tuned to genuine retail patterns and real dispute support stand behind every sale.

Figures your accountant will like

One dated export covering sales, refunds and settlements, replacing the drawer of till rolls.

How it works

From application to first sale in four steps

  • Tell us about the shopwhat you sell, your counter and your typical takings. No judgement, no obligation
  • Application processed properlyexperienced underwriters process your application and guide you step by step, approved in 24 hours once your documents are in
  • ePOS configured for your shopproducts and settings scoped with your specialist, hardware tested before it ships
  • Trading on one systemsales ring and pay in one motion, and takings land the next working day
Start your application
Shop close review
Sales rung and paid together ✓
Refunds matched to sales ✓
Till and payments agree
Settlement next working day ✓
Status closed in minutes
ContactlessChip and PINReceipt printingEnd-of-day reports
Rated 4.4 on Trustpilot

What our merchants say

Fair. So here is what UK merchants say after switching to eCom Pay, in their own words.

★★★★★

No hidden fees, best so far

It was such a pleasure working with eCom Pay for my company, very straightforward to set up and the team were so helpful. No hidden fees, cost efficient, and from using other platforms before I can say this has been the best so far.

Verified merchantvia Trustpilot

★★★★★

Simpler than the big names

We found eCom Pay to be a simple, efficient payment system to integrate, with a lot of support behind it. Would recommend them over competitors who charge far too much.

Verified merchantvia Trustpilot

★★★★★

Set up fast, better rates

Great customer service from eCom Pay. Needed a card reader for my business, they had me set up fast and gave me better rates than the last company. Highly recommend.

Verified merchantvia Trustpilot

★★★★★

Sales noticeably improved

Super impressed with eCom Pay. The transaction fees are competitive, and I love that my customers have multiple payment options, which has noticeably improved my sales.

Verified merchantvia Trustpilot

★★★★★

Transparent, reliable, efficient

Good service from eCom Pay. The card machines are reliable and easy to use. I like that there are no hidden fees and everything is explained upfront.

Verified merchantvia Trustpilot

★★★★★

Always answers when I need help

Would highly recommend. Easy, simple, and always answers when I need help. The best payment gateway I have come across, with a wide variety of packages available.

Verified merchantvia Trustpilot

Approval, prepared

Getting set up is refreshingly simple

Retail ePOS applications are straightforward when they are processed properly. Three things cover most of it, and your specialist walks you through each one.

Start your application

The business basics

Company or sole trader details, your premises and what you sell. Paperwork a trading shop already has, gathered in a sitting.

Your takings, roughly

Card turnover if you know it, honest estimates if you are opening. Rates are agreed against your real numbers and reviewed as the shop grows.

Where the money should land

Your business bank details, so next working day settlement has somewhere to go. That is genuinely most of it, and approval takes 24 hours once your documents are in.

Shops running eCom Pay ePOS

Boutiques and gift shopsConvenience and groceryHomeware and hardwareHealth and beauty retailFarm shops and delis
Staying protected

Fitting the ePOS to your counter

Every shop runs its counter differently, and the configuration follows yours.

01

The single counter

One device runs the whole shop, till, payments and end of day, which for most independents is the entire answer.

02

The busy floor

A second device clears the Saturday queue or serves a second till point, joining the same account and reports.

03

Bricks and clicks

The website settles alongside the counter on one account, so the shop and the store reconcile as one business.

04

Seasonal trading, priced in

December volume is written into the account at underwriting, so the Christmas rush reads as success, not anomaly.

See the wider retail picture on retail payments, or compare the hardware in the card machine comparison guide.

FAQs

Retail ePOS, straight answers

What does a retail ePOS do?

It is the modern till, recording sales, managing products and producing end-of-day figures, with eCom Pay putting card payments on the same PAX Android device. The sale and the payment become one record, so the queue moves faster and the close agrees with itself.

Do I still need a separate card machine?

No. Payments run on the same device as the till, which removes re-keying and mismatched totals. Extra devices for busy floors or second sites join the same account.

How do refunds work?

Through the same system, against the original sale, so money and records stay aligned and the January returns rush stays civilised. Clear receipts and descriptors also mean fewer refund queries ever become disputes.

Can my website settle on the same account?

Yes. Online orders and counter sales flow into one account with one settlement and one report, so a bricks and clicks shop reconciles as one business rather than two systems.

What does it cost?

Hardware is bought outright with £0 minimum monthly billing and one transparent software fee, and transaction rates are agreed against your actual takings, with no setup fee to apply.

How quickly can we go live?

Approval takes 24 hours once your documents are in, and the configured hardware typically arrives within the week, set up for your products and tested before the first sale.

Written by the eCom Pay team. Reviewed August 2026. Last updated August 2026.

One device, one record, home on time

The till and the payments unified, cashing up in minutes and takings landing the next working day, approved in 24 hours once your documents are in.

See the ePOS solutions hub, retail payments or the card machine range.

Call us Get approved