Online payment solutions for every way you sell

One gateway, every way your customers pay. Plug-and-play modules for the platforms you already use, a full API when you need something bespoke, and a UK team on the phone throughout.

★★★★★ Trustpilot No setup fee to apply Next day settlements UK support around the clock
Merchant accepting online payments through eCom Pay

Finding the right online payment solution should not mean settling for fixed rates, restricted products or a support ticket that goes nowhere. eCom Pay is a payment gateway built for eCommerce, by people who came from eCommerce, with specialist acquiring and 15 in-house payment specialists behind every account. Big enough to matter, close enough to answer the phone.

Whether you are a small business taking your first online payments or an established merchant processing thousands of transactions a month, we match you with the right acquiring bank, tailor your rates, and have you live within days. If your products sit in a restricted category, our high risk payment solutions team specialises in exactly that.

Not just a gateway. A partner.

A gateway should come with people, not just a plugin. Every eCom Pay merchant gets a personal account manager, available 24/7 by phone, WhatsApp or email, and high risk merchants get a dedicated Risk Analyst who configures fraud rules around your transaction patterns.

  • Dedicated account managera named contact, not a different agent each time
  • Dedicated Risk Analystspecialist fraud configuration for high risk merchants
  • UK phone support around the clockreal people who fix the problem
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eCom Pay UK support team member on a merchant call

Online payment questions

What online payment solutions does eCom Pay offer?

eCommerce payment gateways for every major platform, Pay by Link, a virtual terminal for phone payments, recurring billing, tokenisation, Open Banking and a full payment API, all on a single account with one settlement.

How quickly can I start accepting payments online?

Most merchants are live within one or two working days of approval. We handle the integration, testing and go-live with you.

Can you process payments for high risk businesses?

Yes, it is one of our specialisms. Every application is reviewed by a person, on specialist acquiring that understands your industry.

What payment methods can my customers use?

Visa, Mastercard, American Express, Apple Pay, Google Pay, PayPal, Open Banking and more than 50 local and international payment methods through a single integration.

Can I switch from my current provider?

Yes. We set up in parallel with your existing gateway so there is no downtime, and we can migrate stored card tokens where supported.

Written by the eCom Pay team. Reviewed August 2026. Last updated August 2026.

One account. Every way to get paid online.

Tell us your platform and what you sell, and we will have a tailored quote back the same working day.

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