★★★★★ Trustpilot 4.5|Deferred delivery understood

Education payment gateway for training providers, academies and tutors

An education payment gateway from eCom Pay is underwritten by experienced specialists who understand courses sold today and delivered over months. Training providers, beauty and trade academies, tutors, bootcamps and online course sellers are reviewed on their delivery model and refund terms rather than filed under deferred delivery and declined. Settlement lands the next working day with no rolling reserve, and approval takes 24 hours once your documents are in.

For Training providersBeauty and trade academiesOnline courses and bootcampsTutors and tuition centresDriving and vocational schools

See if you're pre-approved

Answer a few quick questions for an instant pre-approval indication. No obligation, under 60 seconds.

Pre-approval progress 14%
How do you take payments?
Do you currently take card payments?
What is your industry?
How long have you been trading?
How is your business set up?
Estimated monthly card volume?
Strong match

Based on your answers you are a strong pre-approval match. Confirm a few details and we will finalise your application.

A real person reviews every application, and we never share your data.

24 hrs

approval, once documents are in

150+

currencies processed

4.5

Trustpilot rating

2010

processing payments since

Recently approved: Vape retailerRecently approved: Online pharmacyRecently approved: Dessert and food brandRecently approved: Automotive parts sellerRecently approved: Takeaway and ordering siteRecently approved: Travel agencyRecently approved: CBD storeRecently approved: Forex platformRecently approved: Crypto merchantRecently approved: Subscription boxRecently approved: Salon and bookingsRecently approved: Adult and datingRecently approved: Vape retailerRecently approved: Online pharmacyRecently approved: Dessert and food brandRecently approved: Automotive parts sellerRecently approved: Takeaway and ordering siteRecently approved: Travel agencyRecently approved: CBD storeRecently approved: Forex platformRecently approved: Crypto merchantRecently approved: Subscription boxRecently approved: Salon and bookingsRecently approved: Adult and dating

Frequently asked

What is the best payment gateway for a UK training provider?

One underwritten by people who understand deferred delivery and instalment plans. eCom Pay education accounts are sized to your course pricing and intake calendar, settle next working day with no rolling reserve, and are approved in 24 hours once documents are in. Startups are welcome.

Why was my training company or tuition merchant account closed?

Automated risk models score courses paid up front and delivered later as exposure, and are closing education accounts across the sector on that basis. A specialist underwriting stage presents your delivery model, terms and refund policy properly so the business is assessed on how it runs.

Can I take deposits and instalments for courses?

Yes. Take a deposit at enrolment and schedule the balance in stages on the same account, with saved cards through tokenisation and automatic retries on failed instalments. Instalment plans are part of the application rather than an add-on.

Can an education payment gateway process international cards?

Yes. Process in 150+ currencies and settle in 25+, with 3D Secure on every payment, so overseas learners enrol as easily as local ones.

Is there a rolling reserve for education merchants?

No. Every eCom Pay merchant, including training providers and course sellers, is settled next working day with no rolling reserve. Securing those terms for deferred delivery sectors is the reason the separate underwriting stage exists.

Why apply through eCom Pay rather than directly to an acquirer?

A direct application to a large acquirer is decided by an automated risk model that scores your category. Your file is one of thousands and the outcome makes little difference to the acquirer. eCom Pay is a separate underwriting stage that sits before the acquirer sees your application, where experienced people build the case for your business and secure the terms.

What settlement and reserve terms do high risk merchants get with eCom Pay?

Next working day settlement and no rolling reserve. Every eCom Pay merchant, including those in high risk and specialist sectors, is settled the next working day with no reserve held back. That is the outcome the specialist underwriting stage exists to deliver, and it is written into your merchant agreement before you sign.

Can eCom Pay get me approved if I have been declined elsewhere?

Yes, in most cases. A decline from an automated model tells you how the category was scored, not whether your business is approvable. The application is built around your controls, documents and trading, presented properly to specialist acquiring, and approved in 24 hours once your documents are in.

On this page Why this sector is different · The setup · How it works · Who we set up · Staying protected · FAQs

Why education businesses need a specialist payment gateway

A course is paid for up front and delivered over weeks or months, and that gap is what automated risk models score. An education merchant account needs underwriting that understands how courses are sold and delivered.

Start your application

Deferred delivery scored as risk

Money in today, teaching delivered over a term. Automated models treat that as exposure and are increasingly closing education accounts across the sector. Your specialist presents the delivery schedule and refund terms as the controls they are.

High ticket, low frequency

A £2,000 course sold twenty times a month looks nothing like a shop, so generic accounts hold funds for review. The account is sized to your course pricing and enrolment calendar from day one.

Instalments and international learners

Learners want to pay in stages and some pay from abroad. Instalment plans, saved cards and 150+ currencies are built in rather than bolted on.

What matters for a training provider The eCom Pay answer
Delivery model Your courses and terms presented properly, by people who know education
Ticket size Underwritten for high value enrolments rather than flagged by them
Settlement Next working day, no rolling reserve, so fees fund the teaching
Instalments Deposit and staged payments on the same account, with automatic retries
Channels Website checkout, Pay by Link, phone and card machine at reception
Support A UK team on 0345 548 0072, around the clock

Payment processing shaped around how education businesses trade

Every application is reviewed by people who know that a well run training business with clear terms is a legitimate business, whether it is a nail academy, a coding bootcamp or a tuition centre. Startups are welcome, and the account is built for enrolment peaks, staged payments and settlement that funds the teaching.

Delivery model presented properly

Course lengths, start dates, cancellation and refund policy and accreditation are documented and presented as the controls they are, so the business is assessed on how it delivers rather than on the payment gap alone.

Sized to your enrolment calendar

Volume forecasts follow your intake dates, so a September or January enrolment surge is processed as expected trading rather than held for review.

Fees fund the teaching

Next working day settlement with no rolling reserve means course fees are in your account the following working day, paying tutors, rooms and materials on time.

Deposits and instalments built in

Take a deposit at enrolment and schedule the balance in stages, with saved cards through tokenisation and smart retries on failed instalments.

International learners welcome

Process in 150+ currencies and settle in 25+, with 3D Secure on every payment, so overseas students enrol as easily as local ones.

Chargebacks managed

Enrolment agreements, attendance records and course access logs become dispute evidence, with alerts that flag a complaint before it becomes a chargeback.

From application to first enrolment in four steps

  • Tell us about the courseswhat you teach, how long it takes, how you charge and when your intakes fall. No obligation
  • Application processed properlyexperienced underwriters present your business the way specialist acquiring needs to see it, approved in 24 hours once your documents are in
  • Connected everywhere you enrolwebsite checkout, Pay by Link for phone and email enrolments, and a card machine at reception if you need one
  • Trading with certaintyenrolment peaks processed as expected trading, settlement next working day, no reserve, instalments running automatically
Start your application
Account build review, education
Delivery schedule evidenced ✓
Refund terms recorded ✓
Instalment plans enabled
Rolling reserve none
Settlement next working day ✓
Status live
Website checkoutPay by LinkInstalmentsReception terminal

What our merchants say

Fair. So here is what UK merchants say after switching to eCom Pay, in their own words.

★★★★★

No hidden fees, best so far

It was such a pleasure working with eCom Pay for my company, very straightforward to set up and the team were so helpful. No hidden fees, cost efficient, and from using other platforms before I can say this has been the best so far.

Verified merchantvia Trustpilot

★★★★★

Simpler than the big names

We found eCom Pay to be a simple, efficient payment system to integrate, with a lot of support behind it. Would recommend them over competitors who charge far too much.

Verified merchantvia Trustpilot

★★★★★

Set up fast, better rates

Great customer service from eCom Pay. Needed a card reader for my business, they had me set up fast and gave me better rates than the last company. Highly recommend.

Verified merchantvia Trustpilot

★★★★★

Sales noticeably improved

Super impressed with eCom Pay. The transaction fees are competitive, and I love that my customers have multiple payment options, which has noticeably improved my sales.

Verified merchantvia Trustpilot

★★★★★

Transparent, reliable, efficient

Good service from eCom Pay. The card machines are reliable and easy to use. I like that there are no hidden fees and everything is explained upfront.

Verified merchantvia Trustpilot

★★★★★

Always answers when I need help

Would highly recommend. Easy, simple, and always answers when I need help. The best payment gateway I have come across, with a wide variety of packages available.

Verified merchantvia Trustpilot

Education businesses we set up

Beauty and aesthetics academiesTrade and construction trainingCoding bootcampsOnline course platformsTuition centres and tutorsDriving schoolsLanguage schoolsProfessional qualification providersSports and fitness coaching

Start your application

How we keep education chargebacks down

Course disputes usually come from a change of mind after enrolment or a misunderstanding about what was included. The answer is a defence in four layers, built at setup, working on every enrolment.

01

Descriptors learners recognise

The statement descriptor matches your academy or school name, so a course paid for months before it starts is recognised on the statement rather than disputed.

02

Enrolment evidence that ends arguments

Signed enrolment agreements, acknowledged terms, attendance records and platform access logs mean a disputed payment meets a documented record of what was bought and delivered.

03

Early warning before the chargeback

Dispute alerts flag a complaint before it hardens into a chargeback, giving you the chance to resolve, transfer or partially refund and keep the ratio clean.

04

Representment that knows the sector

When a case is worth fighting, it is fought with evidence assembled by people who know what wins deferred delivery disputes.

Selling short courses and products alongside a physical academy? A card machine at reception sits on the same account with the same next working day settlement.

Training academy reception taking a course enrolment payment with eCom Pay

Education payments, frequently asked

Why are education and training businesses classed as high risk for payments?

Money is taken up front and the course is delivered over weeks or months, which automated models score as exposure. High ticket values and seasonal intakes add to it. Specialist underwriting assesses the business you run rather than the category.

Does this page cover schools and universities?

No. eCom Pay sets up training providers, academies, tutors, tuition centres, bootcamps and online course sellers. Institutions that grant academic degrees are outside this page, and your specialist will tell you straight away if a business sits on the wrong side of that line.

Can a startup training academy get a merchant account?

Yes. Startups are welcome. A clear course list, published terms, a refund policy and a realistic intake forecast do the same job as a trading history, and approval lands in 24 hours once your documents are in.

How do you handle enrolment peaks in September and January?

The account is underwritten for them. Your intake calendar and the biggest enrolment month you expect are part of the application, so a surge is processed as expected trading rather than flagged and held.

Which platforms and channels do you support for course sales?

Website checkout with plugins for WooCommerce, Shopify and the main course platforms, hosted checkout or API for custom builds, Pay by Link for phone and email enrolments, and a card machine at reception, all on one account.

What should a cancellation and refund policy include?

Cooling off period, how refunds are handled before and after a course starts, transfer options and what happens if a course is cancelled. Clear terms protect you in disputes and are read as maturity by underwriters. Your specialist reviews them with you before the application goes in.

What appears on the learner card statement?

A descriptor that matches your academy or school name, agreed at setup, so a course paid for well before it starts is recognised rather than disputed.

How long does approval take for a training provider?

Approval takes 24 hours once your documents are in. The only thing that moves the date is how quickly the paperwork arrives, and your specialist tells you exactly what is needed on day one.

A training business set up for enrolment peaks and staged payments

Experienced underwriters process your application with your delivery model front and centre, approved in 24 hours once your documents are in, settled next working day with no reserve.

Explore high risk payment solutions, set up recurring and instalment billing, or see the full list of industries we approve.

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