Online booking payment solutions from eCom Pay put deposits, balances and full prepayments on one account. Deposits go out by secure link and hold the booking, balances collect automatically when they fall due, regulars pay in one tap with a saved card, and everything settles the next working day.
24 hrs
approval, once documents are in
150+
currencies processed
4.4
Trustpilot rating
2010
processing payments since
On this page Choosing a provider · The integration · Going live · See it working · Once you are live · FAQs
Booking businesses live and die by the diary, and payments are how the diary keeps its word. Three things matter most.
Check your approval oddsA deposit that takes effort gets skipped, and a skipped deposit is a no-show waiting to happen. Deposits by secure payment link, paid in a tap with clear terms attached, make protecting the diary the path of least resistance.
Chasing balances by phone is a job nobody enjoys. Balances collected automatically against a securely stored card, on the schedule agreed at booking, turn a recurring chore into nothing at all.
Cancellations and changes are the fabric of a booking business. Clear terms acknowledged at booking and clean refund handling behind them keep changes civilised and disputes rare.
One account carrying the whole booking lifecycle, from deposit to final balance.
A secure link goes out with the booking confirmation, paid in a tap on a hosted page with your terms attached. The booking holds, and the no-show stings less if it happens.
Recurring billing collects balances automatically when they fall due, against the securely stored card, with reminders on record and smart retries on failures.
Tokenisation vaults the card at the first booking, so repeat customers book and pay in one tap, and last-minute additions charge cleanly to the card on file.
The virtual terminal takes payment securely during a booking call, so the customer who phones gets the same clean experience as the one who books online.
Processing in 150+ currencies means international guests pay in the currency they think in while you settle and reconcile in yours.
Acknowledged terms, booking records and clear descriptors mean the rare dispute is fought with evidence, handled by people who know what wins booking cases.
Fair. So here is what UK merchants say after switching to eCom Pay, in their own words.
It was such a pleasure working with eCom Pay for my company, very straightforward to set up and the team were so helpful. No hidden fees, cost efficient, and from using other platforms before I can say this has been the best so far.
Verified merchantvia Trustpilot
We found eCom Pay to be a simple, efficient payment system to integrate, with a lot of support behind it. Would recommend them over competitors who charge far too much.
Verified merchantvia Trustpilot
Great customer service from eCom Pay. Needed a card reader for my business, they had me set up fast and gave me better rates than the last company. Highly recommend.
Verified merchantvia Trustpilot
Super impressed with eCom Pay. The transaction fees are competitive, and I love that my customers have multiple payment options, which has noticeably improved my sales.
Verified merchantvia Trustpilot
Good service from eCom Pay. The card machines are reliable and easy to use. I like that there are no hidden fees and everything is explained upfront.
Verified merchantvia Trustpilot
Would highly recommend. Easy, simple, and always answers when I need help. The best payment gateway I have come across, with a wide variety of packages available.
Verified merchantvia Trustpilot
The application is the start, not the product. This is what running your payments with eCom Pay actually looks like, week to week.
Available 24/7 by phone, WhatsApp or email. One person who knows your booking model, for questions, rate reviews and new features.
Whether bookings live in a dedicated system, a website or a diary, the payment routes fit around it, links, scheduled collections and the virtual terminal.
Busy seasons are written into the account at underwriting, so the summer surge or the December rush is expected volume, not an anomaly.
Forward-dated bookings in specialist sectors run on accounts underwritten for them, including our dedicated travel setup.
With Pay by Link. A secure payment link goes out with the booking, the customer pays the deposit in a tap on a hosted page with your terms attached, and the booking holds. No card details over the phone, and a clear record if plans change later.
Yes. The remaining balance is scheduled at booking and collected automatically against the securely stored card when it falls due, with reminders on record and smart retries if a payment fails. Chasing balances stops being anyone’s job.
Considerably. A paid deposit with acknowledged terms changes the economics of not turning up, and the record it creates keeps any dispute short. Most booking businesses see the difference in the diary within weeks.
The virtual terminal takes payment securely during the call, and a deposit link can equally be sent by text while the customer is still on the line, whichever suits the moment. Both run on the same account and settlement.
Yes. Processing runs in 150+ currencies with settlement in 25+, so overseas guests pay in the currency they think in and your reconciliation stays clean on one account.
Approval takes 24 hours once your documents are in, and the booking flow, links, schedules and saved cards, is configured at onboarding, so most businesses take their first deposited booking within days.
Written by the eCom Pay team. Reviewed August 2026. Last updated August 2026.
Deposits by secure link, balances collected automatically and settlement the next working day, approved in 24 hours once your documents are in.
See Pay by Link and recurring payments in full, or the dedicated travel payment solutions page.