A Shopify payment gateway is the service that authorises and settles card payments in your Shopify checkout. eCom Pay connects to your existing store, with rates agreed against your turnover by our UK team, next working day settlement, and approval for product categories that need careful, deliberate underwriting.
24 hrs
approval, once documents are in
150+
currencies processed
4.4
Trustpilot rating
2010
processing payments since
On this page Choosing a provider · The integration · Going live · See it working · Once you are live · FAQs
Shopify is a brilliant platform, and Shopify Payments suits many stores well. Choosing beyond it comes down to three questions, and they are worth asking of any provider, including us.
Check your approval oddsShopify Payments publishes a list of product categories it does not support, including CBD, vape, supplements and other regulated goods. If your catalogue sits in one of them, you need a gateway whose underwriting covers it deliberately. Ours does, with experienced underwriters reading every application.
A published flat rate is simple, and a rate agreed against your actual sales volume can fit a growing store better. Ask any provider how your number is set and when it gets reviewed. With us, a specialist sizes it to your turnover and revisits it as you grow.
Settlement speed decides your cash flow. Ask for the answer in working days, in writing. Ours is the next working day, every time, with the payout schedule visible in your dashboard.
No replatforming, no theme surgery. eCom Pay drops into your existing Shopify store and starts taking payments, with everything a serious store needs behind it.
The gateway connects to your current Shopify checkout with nothing torn up. Your theme, your flow and your customer experience stay exactly as you designed them.
International customers pay in the currency they think in, with processing in over 150 currencies and settlement in more than 25. Cross border selling without the checkout friction.
Strong customer authentication runs on every eligible payment, shifting fraud liability away from your store while frictionless checks keep genuine customers moving.
Apple Pay, Google Pay and bank to bank Open Banking payments sit alongside cards, and Open Banking payments cannot be charged back at all.
Tokenised card storage powers subscription products and repeat purchases, so returning customers pay in one tap and recurring revenue runs itself.
Every store gets a personal account manager, available 24/7. Phone, WhatsApp or email, we are here, with a dedicated Risk Analyst behind stores in specialist categories.
Fair. So here is what UK merchants say after switching to eCom Pay, in their own words.
It was such a pleasure working with eCom Pay for my company, very straightforward to set up and the team were so helpful. No hidden fees, cost efficient, and from using other platforms before I can say this has been the best so far.
Verified merchantvia Trustpilot
We found eCom Pay to be a simple, efficient payment system to integrate, with a lot of support behind it. Would recommend them over competitors who charge far too much.
Verified merchantvia Trustpilot
Great customer service from eCom Pay. Needed a card reader for my business, they had me set up fast and gave me better rates than the last company. Highly recommend.
Verified merchantvia Trustpilot
Super impressed with eCom Pay. The transaction fees are competitive, and I love that my customers have multiple payment options, which has noticeably improved my sales.
Verified merchantvia Trustpilot
Good service from eCom Pay. The card machines are reliable and easy to use. I like that there are no hidden fees and everything is explained upfront.
Verified merchantvia Trustpilot
Would highly recommend. Easy, simple, and always answers when I need help. The best payment gateway I have come across, with a wide variety of packages available.
Verified merchantvia Trustpilot
The application is the start, not the product. This is what running your payments with eCom Pay actually looks like, week to week.
Available 24/7 by phone, WhatsApp or email. Rate reviews, new products and growth questions go through your account manager, not a form.
Next working day settlement, every working day, visible in your dashboard. Cash flow stops being a guessing game and starts being a schedule.
When a dispute lands, you get evidence guidance and merchant-side support through the process rather than an automated deduction and a shrug.
A checkout question at 8pm, or 3am, gets a person on 0345 548 0072, not a ticket number. Developers are behind them for anything technical.
The best Shopify payment gateway depends on your products and volumes. Stores in standard categories have plenty of good options including Shopify Payments; stores with regulated products or serious volume are often better served by a specialist gateway with tailored rates, careful underwriting and next working day settlement, which is exactly what eCom Pay provides.
Yes. Shopify supports third party gateways alongside or instead of Shopify Payments. Shopify publishes an additional transaction fee for third party gateways on some plans, so the right move is comparing your total cost across both routes. Your specialist will do that against your real numbers before you commit.
Shopify Payments publishes a list of unsupported product categories which includes CBD, vape and certain supplements. Stores selling those products can still trade on Shopify by connecting a gateway whose underwriting covers the category. eCom Pay approves these sectors, with experienced underwriters guiding the application through.
Your account is approved in 24 hours once your documents are in, and our developers then connect and test the gateway with you. Most stores are live within one or two working days of approval.
No. The integration works with your existing checkout flow, so your theme and customer experience stay as they are. We test the full journey with you, from add to basket through authorisation to settlement, before you launch.
Pricing has two parts everywhere, transaction rates and any platform fees for third party gateways on your Shopify plan. At eCom Pay a specialist agrees your rates against your actual turnover, there is no setup fee to apply, and the whole picture is set out in plain terms before you sign anything.
Yes. eCom Pay processes in more than 150 currencies with settlement in over 25, so international customers check out in their own currency and you settle in yours, with next working day funds.
Yes. Tokenised card storage supports subscription apps and repeat billing, so recurring products charge automatically and returning customers pay in one tap without re-entering card details.
Written by the eCom Pay team. Reviewed August 2026. Last updated August 2026.
Approved in 24 hours once your documents are in, integrated and tested by our developers, settled the next working day.
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