A restaurant ePOS from eCom Pay speeds up service with integrated QR ordering, kitchen displays and fast card terminals. Guests order by QR code from the table, orders flow straight to the kitchen display, bills settle where the guest sits with tips and splits handled in the moment, and takings land the next working day, approved in 24 hours once your documents are in.
24 hrs
approval, once documents are in
150+
currencies processed
4.4
Trustpilot rating
2010
processing payments since
On this page Why this sector is different · The setup · How it works · What underwriters look for · Staying protected · FAQs
Restaurant software is judged at eight on a Saturday, not in a demo. A restaurant ePOS earns its place by making service faster and the numbers honest.
Check your approval oddsA great evening ends flat when the bill takes three trips, a card machine hunt and a queue at the till. Order and payment on the same portable device means the table settles in one visit, tips prompted, splits handled, done.
Orders re-keyed between a pad, a till and a card machine pick up errors at every hop, and the wrong bill at the wrong table costs more than money. One device carrying the order from seat to settlement removes the hops.
When sales and payments are the same record, the end of service is one report that already agrees with itself. One report, checked in minutes, is how the whole team gets home on time.
The setup is scoped with your specialist around your floor, your menu and how your team actually runs service.
The A920 Pro travels to the guest, presents the bill, prompts the tip and takes the payment, contactless, Chip and PIN or wallet, with a printed or digital receipt on the spot.
Guests order and reorder by QR code from the table, orders flow straight to the kitchen display, and the round of drinks nobody had to flag a server for lands on the bill automatically.
Tipping prompts guests understand and split bills handled at the device in seconds, with gratuities captured cleanly in the reporting for your accounting.
Pay by Link takes table deposits and function payments on the same account, so the diary and the floor settle together.
The virtual terminal covers phoned-in collections and online ordering runs alongside, every channel landing in the same end-of-day.
Clear descriptors guests recognise and real chargeback support behind them, so the rare dispute is fought with evidence while you run service.
Fair. So here is what UK merchants say after switching to eCom Pay, in their own words.
It was such a pleasure working with eCom Pay for my company, very straightforward to set up and the team were so helpful. No hidden fees, cost efficient, and from using other platforms before I can say this has been the best so far.
Verified merchantvia Trustpilot
We found eCom Pay to be a simple, efficient payment system to integrate, with a lot of support behind it. Would recommend them over competitors who charge far too much.
Verified merchantvia Trustpilot
Great customer service from eCom Pay. Needed a card reader for my business, they had me set up fast and gave me better rates than the last company. Highly recommend.
Verified merchantvia Trustpilot
Super impressed with eCom Pay. The transaction fees are competitive, and I love that my customers have multiple payment options, which has noticeably improved my sales.
Verified merchantvia Trustpilot
Good service from eCom Pay. The card machines are reliable and easy to use. I like that there are no hidden fees and everything is explained upfront.
Verified merchantvia Trustpilot
Would highly recommend. Easy, simple, and always answers when I need help. The best payment gateway I have come across, with a wide variety of packages available.
Verified merchantvia Trustpilot
Restaurant ePOS applications are straightforward when they are processed properly. Three things cover most of it, and your specialist walks you through each one.
Start your applicationCompany or sole trader details, your premises and your food business registration where it applies. Paperwork a trading restaurant already has to hand.
Card turnover if you know it, honest estimates if you are opening. Rates are agreed against your real numbers, the way River Spice halved theirs.
Your business bank details, so next working day settlement has somewhere to go. That is genuinely most of it, and approval takes 24 hours once your documents are in.
Every floor runs differently, and the configuration follows yours.
Portable devices carry the whole journey to the seat, order, bill, tip and payment, with the kitchen fed as orders land.
A fixed device at the counter takes the order and the payment in one exchange, keeping the queue at coffee-shop speed.
Counter at lunch, tables at dinner, the same account runs both, and your specialist scopes the device mix that fits.
December bookings and summer terraces are written into the account at underwriting, so your best weeks read as your best weeks.
See what proper setup did for a real restaurant in the River Spice case study, and the wider payments picture on hospitality payments.
It runs service, orders, the bill, tips, splits and the card payment, on one system, with eCom Pay putting all of it on portable PAX Android terminals. The sale and the payment become one record, so service is faster and the close already agrees with itself.
Yes, that is the heart of it. The A920 Pro travels to the guest with the bill, prompts the tip, handles splits and takes contactless, Chip and PIN or wallet payments, with a receipt printed or sent on the spot.
Prompted at the device in a way guests understand, and captured cleanly in the reporting behind it, so gratuities and service charge flow into your accounting without a spreadsheet argument at the end of the month.
Yes. A fixed terminal at the counter runs the same system, and mixed floors combine portable and fixed devices on one account, scoped with your specialist around how you actually serve.
Hardware is bought outright with £0 minimum monthly billing and one transparent software fee, and transaction rates are agreed against your actual takings. A specialist sets out the whole offer in plain terms before you commit.
Approval takes 24 hours once your documents are in, and the configured hardware typically arrives within the week, set up for your menu and tested before first service.
Written by the eCom Pay team. Reviewed August 2026. Last updated August 2026.
Order and payment on one device, tips and splits handled at the table, and takings landing the next working day, approved in 24 hours once your documents are in.
See the ePOS solutions hub, hospitality payments or the PAX A920 Pro itself.