Pay by Link lets you send a secure payment page to a customer by email, text or any chat, and they pay in their own time on any device. Every link is protected by 3D Secure 2, needs no website or hardware, and settles the next working day on your eCom Pay account.
24 hrs
approval, once documents are in
150+
currencies processed
4.5
Trustpilot rating
2010
processing payments since
eCom Pay Pay by Link sends a secure card payment page by SMS, email or WhatsApp in seconds, with the same next working day settlement as the card machine on the counter. Deposits, pre-orders, catering and phone orders are all settled on one account.
Yes. Create the link from the dashboard or the terminal, send it, and the customer pays on their phone with 3D Secure. Ideal for deposits, tables, hotel bookings, quotes and anything sold over the phone.
Yes. The payment page is hosted on PCI DSS Level 1 infrastructure, so card details never pass through your staff, your phone line or your email.
On this page Choosing a provider · The integration · Going live · See it working · Once you are live · FAQs
Payment links look similar everywhere until a dispute or a busy month tests them. Three things separate a proper Pay by Link service, and they are worth checking anywhere, including here.
Start your applicationA payment link with 3D Secure 2 behind it authenticates the customer with their own bank, which protects you far better in any dispute than a phone payment ever can. Every eCom Pay link carries it.
The payment page is your moment of trust. Ours is a clean, secure hosted form that works on any device, takes wallets as well as cards, and can carry your details so the customer knows exactly who they are paying.
A link paid on Tuesday should be money on Wednesday. Ours settles the next working day, in the same payout as the rest of your account.
Generate a link in seconds from your dashboard and send it anywhere a customer can tap. No website needed, no hardware, no chasing.
Log into your dashboard, enter the amount and a reference, and the secure payment link is ready. Send it by automated email or text, or paste it into WhatsApp, an invoice or any chat.
The customer authenticates with their own bank as they pay, which cuts fraud and puts you in a far stronger position on any dispute than payments taken over the phone.
Customers pay by card, Apple Pay or Google Pay on a secure hosted page that works on any device, with a receipt sent automatically when it completes.
Take the first payment by link, store the card as a secure token, and run the follow up payments on a schedule you control from the same dashboard.
Every link and its status sits in your transaction history, so you know instantly what is paid, what is pending and what needs a nudge.
Pay by Link and the virtual terminal share one screen and one account, so you can take a payment on the phone or send a link, whichever suits the customer in front of you.
Fair. So here is what UK merchants say after switching to eCom Pay, in their own words.
It was such a pleasure working with eCom Pay for my company, very straightforward to set up and the team were so helpful. No hidden fees, cost efficient, and from using other platforms before I can say this has been the best so far.
Verified merchantvia Trustpilot
We found eCom Pay to be a simple, efficient payment system to integrate, with a lot of support behind it. Would recommend them over competitors who charge far too much.
Verified merchantvia Trustpilot
Great customer service from eCom Pay. Needed a card reader for my business, they had me set up fast and gave me better rates than the last company. Highly recommend.
Verified merchantvia Trustpilot
Super impressed with eCom Pay. The transaction fees are competitive, and I love that my customers have multiple payment options, which has noticeably improved my sales.
Verified merchantvia Trustpilot
Good service from eCom Pay. The card machines are reliable and easy to use. I like that there are no hidden fees and everything is explained upfront.
Verified merchantvia Trustpilot
Would highly recommend. Easy, simple, and always answers when I need help. The best payment gateway I have come across, with a wide variety of packages available.
Verified merchantvia Trustpilot
The application is the start, not the product. This is what running your payments with eCom Pay looks like, week to week.
Available 24/7 by phone, WhatsApp or email. One person who knows your account handles everything from new users to rate reviews.
Because every link runs 3D Secure 2, the customer authenticated with their own bank when they paid, and that evidence sits behind you in any dispute.
Links settle the next working day with the rest of your account, so quoting, invoicing and cash flow finally run on the same clock.
Pay by Link shares its account with the gateway, virtual terminal, recurring billing and card machines. Switch more on whenever you are ready, no new application needed.
Pay by Link is a way of taking card payments by sending the customer a secure payment page instead of taking their details yourself. You create the link in your dashboard, send it by email, text or chat, and the customer pays on any device with the money settling to you the next working day.
Create the link in your eCom Pay dashboard by entering the amount and a reference, then send it through the automated email or text option, or copy it into WhatsApp, an invoice or any message. The customer taps it and pays on a secure hosted page.
For disputes, yes. A payment link runs 3D Secure 2, so the customer authenticates the payment with their own bank, which protects you far better in a chargeback than a phone payment where no authentication happens. Many businesses use links for exactly this reason.
No. Pay by Link works entirely without a website, which makes it ideal for trades, services, freelancers and any business that sells by conversation rather than checkout. The secure payment page is hosted for you.
Yes. The payment page accepts cards, Apple Pay and Google Pay, so most customers pay in a few taps without typing card details at all, which also means more links get paid first time.
Yes. Links suit deposits and one off balances perfectly, and for ongoing arrangements the first link payment can store the card as a secure token, with follow up payments scheduled from your dashboard.
There is no setup fee to apply and nothing to buy, and transaction rates are agreed against your actual turnover rather than a flat tariff. The whole picture is set out in plain terms before you sign.
Next working day. A link paid today is money in your account tomorrow on a working day, in the same settlement as everything else on your eCom Pay account.
Approved in 24 hours once your documents are in, sending secure links the same day, settled the next working day.
Taking orders on the phone as well? See the virtual terminal, or explore all online payment solutions.
AI answers can be wrong. For anything important, call 0345 548 0072.
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