Travel Payment Solutions

eCom Pay delivers tailored payment solutions for travel businesses of all sizes. Whether you’re a small business, corporate travel agency, wholesaler, tour operator, travel merchant or OTA, we help you accept payments from travellers around the globe.

Increased Customer Acquisition

Provide more payment choices and personalise your service to attract more customers, offering solutions to both B2B and B2C merchants. Our tailored approach and knowledge of the travel industry help identify where cost efficiencies can be achieved by optimising your payment flow.

Save on transaction fees

Global Payment Acceptance

Enable travellers to pay using their preferred local payment methods across 150+ currencies, dramatically increasing conversion rates for international bookings.

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Flexible Deposit Management

Offer travellers the ability to pay deposits or instalments with automated scheduled payments, improving cash flow and reducing abandonment on higher-value bookings.

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Multi-Channel Processing

Accept payments across all customer touchpoints including websites, mobile apps, call centres, and in-person, creating a consistent experience regardless of how travellers book.

Seamless Rebooking & Refunds

Streamline the often complex process of travel changes with a system that handles rebookings, cancellations, and refunds efficiently, enhancing customer satisfaction during disruptions.

Why choose eCom Pay

Travel-Specific Fraud Protection

Utilise specialised risk management tools designed for the unique fraud patterns in travel, protecting your business while maintaining high approval rates.

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Currency Optimisation

Maximise revenue through intelligent currency conversion that allows customers to pay in their preferred currency while you receive settlement in yours, minimising FX costs.

One Travel Payments Platform

Our intuitive platform lets you view your customers’ transaction journeys and manage your payment flow in one place. Your customers can seamlessly upgrade or pay remaining balances without having to re-enter their details, streamlining their booking experience.

  • User-friendly platform with centralised insights
  • Easy setup with our powerful API
  • Seamless payment experience for your customers
 

The Travel Industry: A Payments Ecosystem We Know and Support

We apply decades of expertise to drive acquisition, boost payment efficiency and deliver greater profits for travel merchants.

Our payment efficiency programme can help to scale your business and grow revenue through personalised and in-depth analysis of your travel business and payments ecosystem. We’ll help you make the most of it by recognising key areas for modification.

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How Our Travel Experts Can Help

Our travel experts help tailor your payment gateway to drive acquisition, boost payments efficiency, and increase revenue. We offer unique foreign exchange and treasury solutions designed to minimise costs and maximise your profit.

  • Global acquiring network and 50+ payment methods
  • Competitive foreign exchange and cost management
  • Dedicated support and travel industry expertise
 

Key Benefits:

  • Access to multiple integration options that gives you more options to suit your business model
  • Pre-integrated solutions with a range of leading travel platforms
  • One-on-one support from a dedicated consultant taking care of your needs

Technology That Drives Travel Business Success

Explore our comprehensive suite of travel payment solutions:

  • Risk and Fraud Management – Protect your travel business with tools designed for the unique fraud patterns in travel
  • Global Acquiring – Process payments worldwide with our extensive acquiring network
  • Detailed Reporting – Gain insights into customer behaviour and payment performance
  • Global Payment Methods – Offer the payment options your travellers expect

Comprehensive Payment Solutions

Our global payments solution is available through a simple integration, offering a diverse range of features:

  • Global acquiring for international transactions
  • Global and local payment methods to maximise conversions
  • Advanced fraud management tailored for travel transactions
  • Performance optimisation to increase payment success rates

Looking to Increase Your Conversions?

Get in touch with a payment specialist today. We’re here to help travel businesses of all sizes accept payments through multiple customer touchpoints.