eCom Pay provides tailored payment solutions for online pharmacies operating in the UK market. We understand the unique challenges faced by pharmaceutical businesses in the digital space and offer reliable payment processing solutions designed to meet your specific needs.
Online pharmacies are categorised as high-risk businesses due to the nature of their products, strict regulatory requirements, and specific payment processing challenges. Our payment gateway is specifically designed to address these challenges while providing secure and efficient transaction processing.
Pharmacy Regulatory Compliance
Our payment gateway supports the third-party certification process required by Visa since January 2017 for card-not-present pharmacies.
Multi-Currency Healthcare Payments
Accept payments in multiple currencies with competitive exchange rates, allowing your online pharmacy to serve international patients while settling in GBP.
Specialised High-Risk Processing
Purpose-built payment solutions designed specifically for online pharmacies with higher transaction security and verification.
Seamless Platform Integration
Pre-built plugins for popular pharmacy platforms alongside custom API options with dedicated UK-based developer support for implementation on bespoke websites.
Chargeback Prevention
Advanced fraud screening and customer verification systems tailored to pharmaceutical transactions, reducing chargebacks.
Integrated Payment Gateway
Boost conversions by keeping users on your website during checkout. Your fully PCI compliant payment gateway will ensure data is transferred securely.
Third-Party Certification Support – Our payment solutions support the third-party certification process required by Visa since January 2017 for card-not-present pharmacies, helping ensure your online pharmacy meets necessary requirements.
Secure Transaction Processing – Robust security measures to protect sensitive customer data and prescription information, ensuring compliance with data protection regulations.
Chargeback Management Tools – Comprehensive tools and resources to help you effectively manage and reduce chargeback risks, maintaining healthy payment processing ratios.
Multiple Payment Options – Offer your customers a wide range of payment methods, including major credit cards, debit cards, and alternative payment options to improve conversion rates.
Customer Verification Systems – Integrated verification processes designed to confirm customer identity while maintaining a smooth checkout experience for legitimate transactions.
Transaction Monitoring – Advanced monitoring systems to identify potentially problematic transactions before they result in chargebacks or compliance issues.
Our payment gateway helps online pharmacies maintain reliable payment processing capabilities even in a high-risk industry. We work with acquiring banks familiar with the pharmaceutical sector to ensure stable processing.
A seamless checkout process improves customer satisfaction and trust, essential factors for online pharmacies where customers may have concerns about security and privacy.
Our specialised tools help reduce the risks associated with online pharmacy transactions, including fraud prevention measures and transaction screening.
As your online pharmacy grows, our scalable payment solutions expand with you, supporting higher transaction volumes while maintaining security and compliance.
Online pharmacies face unique challenges in payment processing, including:
Our payment gateway is designed to help you navigate these challenges effectively, maintaining your ability to process payments while adhering to industry requirements.
Setting up your online pharmacy with our payment gateway involves a straightforward process:
Online pharmacies face increased scrutiny due to regulatory requirements, the nature of products sold, and higher potential for chargebacks, leading to their high-risk classification.
Since January 2017, Visa requires card-not-present pharmacies to be certified and monitored by an impartial third party. This certification is also recognised by major search engine advertising programs.
Our system includes tools for transaction screening, customer verification, and detailed record-keeping, all essential elements in effectively managing and reducing chargeback rates.
Yes, our specialised approach to high-risk merchant processing means we can often provide solutions for online pharmacies that have been declined by traditional payment processors.
Our system is designed to help you maintain the necessary records and transaction monitoring required for compliance, supporting your overall regulatory adherence strategy.